FAQ
Frequently asked questions
What exactly is HikrAds?
An AI workspace that turns campaign strategy into ads. You create a campaign, add creatives that AI tags and scores, launch to your connected ad accounts, and track each creative's performance over time — reusing the winners in the next campaign.
What counts as an AI credit?
Any AI operation: analyzing an image (1 credit), analyzing video (5 per minute), or refreshing a creative score (1). Allowances reset monthly and don't roll over. Paid plans can buy top-ups.
Which ad platforms can I push to?
You connect ad accounts in settings and push approved creative directly, with a full push history. The list of supported platforms is growing — contact us to check yours before you commit.
How does industry-specific tagging work?
Each workspace picks an industry — outdoor, beauty, food & beverage, apparel, e-commerce, or generic — and the tagging model uses vocabulary tuned to it. A beauty workspace gets shade and skin-type tags; an outdoor one gets terrain and activity tags.
What happens when I run out of credits?
Nothing breaks. Uploads still work — they just queue for analysis until your allowance resets or you top up. Your library, campaigns, and pushes are never blocked.
Can I switch plans later?
Yes — upgrade or downgrade any time from billing. Upgrades apply immediately with prorated charges; downgrades apply at the next renewal.
How do agency workspaces keep clients separate?
Each client gets its own workspace with its own library, campaigns, connected accounts, and member roles. People only see the workspaces they're invited to.
Is my creative used to train AI models?
No. Your assets are analyzed to serve your workspace only. See the privacy policy for details on processing and retention.
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